Phil's Favorite Flub of the Month

Phil's Flub of the Month-Hiring an IT Service Provider that Can't Backup Their Claims

Written by Phil DuMas on Tuesday, 11 December 2012. Posted in Phil's Favorite Flub of the Month

Phil's Flub of the Month-Hiring an IT Service Provider that Can't Backup Their Claims

There are a lot of IT service providers out there and while they may all seem to provide the same services on the surface, not all IT companies are created equal! Unfortunately, the market is flooded with IT yes-men that will say anything to get you to sign on the dotted line. It's important to research your IT company thoroughly to make sure they have the skills to back up their claims, and the experience to give your business the specialized attention it deserves. It's my flub of the month: Hiring an IT service provider that can't backup their claims.

Taking Security for Granted on Web-Enabled Televisions

Written by Phil DuMas on Tuesday, 09 October 2012. Posted in Phil's Favorite Flub of the Month

Taking Security for Granted on Web-Enabled Televisions

Internet ready TV's are taking over the marketplace. As a society that likes to be wired wherever we go, it's no surprise that being able to login from your couch is a popular notion. It's convenient and goes right alongside our national shift towards streaming video and away from traditional broadcasting. But there are downsides as well. When I see an Internet-enabled TV, I see a tiny computer with a giant monitor. And you all know that when I think computers, I think security risks. It's my flub of the month: Taking security for granted on your internet TV.

Phil's Flub of the Month - Maintaining a narrow focus while ignoring the bigger picture

Written by Phil DuMas on Wednesday, 26 September 2012. Posted in Phil's Favorite Flub of the Month

I'm sure you've heard the expression: Can't see the forest for the trees. It refers to people who get so caught up in the details that they fail to see the bigger picture. It happens all the time in business and in IT in particular. If you're too focused on one detail, one idea, one solution, you won't be able to see any other possibilities and it can hamper your success or even grind a project to a halt. It's my flub of the month: Staying so focused on something that you're missing everything!

Letting a Minor Oversight Power Down your Business!

Written by Phil DuMas on Monday, 06 August 2012. Posted in Phil's Favorite Flub of the Month

Have you ever scoured your desk, emptying all the drawers, looking for your glasses; Only to find they've been on your head the whole time? Or flew around your house in a huff looking for your keys, accusing anyone and everyone of hiding them; Only to discover them in your pocket? We all have! Sometimes it's so easy to miss something that's right in front of your face. When it's your glasses or your keys, you end up a little embarrassed or a little late, but when it's your business IT network, the consequences can be a lot worse. It's my flub of the month: Minor oversights that lead to major complications!

Phil's Flub of the Month: Tech Support From a Big-Box Retailer??

Written by Phil DuMas on Friday, 15 June 2012. Posted in Phil's Favorite Flub of the Month

We’ve all seen those commercials for the Geek teams at the various major big-box retailers. The ones where a team of secret tech agents emerge from an IT clown car to swarm your device and fix all of your problems calmly and efficiently. Sounds convenient right? One centralized location that deals with any number of IT issues on every device imaginable. From your boss whose Blackberry is broken to your grandmother whose printer has been proclaiming “Paper Jam!” since the late 90's -everyone goes there! So they must be reliable, right? Here is a reason you might want to think twice about heading over to the Geek Team for your computer repair, it’s my flub of the month: tech support from a big-box retailer.

Phil's Favorite Flub of the Month - Employee Breaches Organization's Security for His Own Personal Gain

Written by Phil DuMas on Thursday, 13 October 2011. Posted in Phil's Favorite Flub of the Month

I was recently performing a security audit. This was a pretty typical assignment and I expected to find a system that was running smoothly according to established (and regulated!) security standards. While conducting the audit, however, I did find something pretty unexpected, and I knew it would be my favorite flub for September!

Phil's Favorite Flub of the Month - It Takes All Kinds

Written by Phil DuMas on Wednesday, 14 September 2011. Posted in Phil's Favorite Flub of the Month

In our line of business, we literally deal with all levels of technical skill and experience—from multi-level PhDs who create the technology standards the rest of the world uses to individuals who have never been exposed to technology at all and are being brought into it for the first time in an office environment.

The other day, I got a tech support call that reminded me that it takes all kinds. The call went something like this: